FAQ
The top 8 questions addressed to us ...
Can I use the Common-Link service network also for older installations?
Yes. All we need for status detection are potential-free contacts. Can I access the latest plant data at any time and from anywhere?
Yes. With an Internet access point and a standard browser. Presently, we are developing special user interfaces that are adapted for use with mobile communication devices. Can I configure the system without access to the Internet?
Yes. As an alternative, we enable you to handle the configuration via a fax form. Can't I simply monitor the installation with an "on-site" PC?
PCs involve considerably higher investment and maintenance costs, and have a higher risk of failure. What does "event-driven communication" mean?
Event-driven communication means that an automatic exchange of information is initiated between humans and system only when necessary, e.g. in case of a technical fault. This permits cost-effective communication "on demand". Is the on-line repair of my installation possible?
Almost. Service technician(s) obtain precise data about plant status in advance. Can I continue using my previous communication protocol?
Yes. All we need is detailed information about your protocol. Can I get a personal impression about the configuration via Internet?
Yes. We offer a guest access under www.members.c-l.net